Alston Tascom’s ADAM Ready for General Release

Alston Tascom believes data, and the control of data, is the most powerful tool in the world. ADAM (Alston Designed Asterisk Machine) gives answering services power over all their call routing and the data associated with the call. This new soft-switch allows users to control all aspects of any call on the call center switch. Because the switch is software-based, users not only dictate how the call is routed but also know the status of the calls at any given moment. ADAM has completed its beta testing and is deployed at eight locations, with more orders on the way.

[Posted by Peter DeHaan for TAS Trader, a telephone answering service e-publication from Peter DeHaan Publishing Inc.]