2011 Who’s
Who Guide to TAS Vendors
TAS Trader’s “Who’s Who
Guide to TAS Vendors” focuses exclusively on the telephone
answering service (TAS) industry’s leading vendors and support
providers. Consider these providers for the equipment, software, and
service needs of your telephone answering service. When you contact
them, please mention TAS Trader.
Alston Tascom Inc.
13512 Vintage Place
Chino, CA 91710, USA
www.alstontascom.com
Contact: Carmela Rogers, sales manager, at 866-282-7266 or
Carmela@alstontascom.com
Alston Tascom, Inc., is a “single-point solution provider” of telephone
answering service solutions with digital telephony and utilizing
standard operating systems, an open database, and off-the-shelf
hardware. The Evolution System includes unified ACD, IVR, SMS,
voicemail, agent logging, and agent screen-pop, integrated with an SQL
database. It is available as a premise-based or hosted solution.
Amtelco
4800 Curtin Drive
McFarland, WI 53558, USA
http://callcenter.amtelco.com
Contact: 800-356-9148 or 608-838-4194
Amtelco’s Infinity systems have integrated ACD, agent call flow
scripting, and voice processing for unique greetings, follow-me, and
agent perfect answer. Amtelco has been a supplier of computer telephony
integration systems, software, and hardware to telephone answering
services, call centers, and system developers for over thirty-five
years.
nSolve
33-35 Daws Lane
London, NW7 4SD, UK
www.nsolve.com
Contact: Alison Richards, sales and marketing manager, at 617-273-2304
or
alison.richards@nsolve.com
nSolve develops and supplies nCall call handling software to small and
medium telephone answering services worldwide. nCall integrates with the
majority of telephone systems, automatically popping client records.
Behind the scenes, nCall automatically collects relevant client billing
and management reporting data.
OnviSource
1255 W 15th St Ste 620
Plano, TX 75075, USA
www.onvisource.com
Contact: Stan Jasinski at 800-311-3025 or
stan.jasinski@onvisource.com
OnviSource offers OnviCenter 6, a telephone answering service system
that consists of optional workforce optimization and automation
software. OnviCare services provide technical support, financing
assistance, telecom consulting, and IT services. OnviSource also owns
and operates OnviServ contact centers, which provide business process
outsourcing (BPO) services.
Professional Teledata
175 Canal Street
Manchester, NH 03101, USA
www.professionalteledata.com
Contact: Karen Black, sales, at 800-344-9944 or
kblack@proteledata.com
Professional Teledata is the developer of the PInnacle TAS system and
PInnacle Freedom hosted TAS platform. Based in Manchester, New
Hampshire, Professional Teledata is an industry leader and provides
customers with software, hardware, and technical support. Professional
Teledata’s customers continue to sing the company's praises.
Record/Play Tek, Inc.
110 E Vistula St
Bristol, IN, 46507-0790, USA
www.recordplaytek.com
Contact: Michael Stoll at 574-848-5233 or 800-809-5233 or
stoll@recordplaytek.com
Record/Play Tek provides turnkey voice-logging recorders for recording
agent headsets, VoIP phones, DID and POTS lines, and room audio.
Startel Corporation
16 Goodyear Bldg B-125
Irvine, CA 92618, USA
www.startel.com
Contact: Myrna Nunez, sales and marketing administrator, at 949-863-8738
or myrna.nunez@startel.com
Startel Corporation, headquartered in Irvine, California, is a leading
creator and provider of software products and professional services
offering communications and billing solutions for telephone answering
services. Founded in 1980, Startel provides open systems architecture
solutions, integrated custom software development, multi-vendor
applications, soft switch integration, and an API server that enables
RAD.
Szeto Technologies Inc.
1881 St-Regis Boulevard
Dollard-des-Ormeaux, QC, H9B 2M9, Canada
www.szeto.ca
Contact: Charlie Szeto at 888-421-3737 or
charles@szeto.ca
Szeto Technologies manufactures its own digital telephone switch and
designs its own Linux-based TAS software. All Szeto products are
modular. The scripting function of Szeto’s Call Linx TAS allows script
designs to use variable data for logic decisions. Szeto Technologies
aims to deliver solutions that surpass clients’ expectations.
TAS Marketing
233 Whitepine Creek Road
Trout Creek, MT 59874, USA
www.tasmarketing.com
Contact: Steve Michaels, president, at 800-369-6126 or
tas@tasmarketing.com
TAS Marketing is a broker for the telephone answering service industry
with more than 375 businesses sold, spanning over thirty years. In
addition to business evaluations, they sell used answering service
equipment.
TASbiller
6821 Southpoint Dr N Ste 228
Jacksonville, FL 32216
www.TASbiller.com
Contact: Randy Ripkey, president, at 706-860-0868 or
Ripkey@aol.com
TASbiller is a billing package created for the answering service
industry to analyze customer profitability. It is a complete billing
package, which includes the ability to email or fax invoices and
notices.
Telescan LLC
10679 Midwest Industrial Blvd
St. Louis, MO 63132, USA
www.telescan.net
Contact: Patty Anderson, director of sales and marketing, at
314-616-2445 or 800-770-7662 or patty@Telescan.net
Telescan has been producing hardware and software for the telephone
answering services for over thirty years. Telescan is the first vendor
to be ATSI certified. Their Windows®-based Spectrum messaging
system, powered by the patented Spectrum Prism®, offers
telephone answering services a full range of telemessaging solutions.
[download
issue] |
