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TAS Trader article

NAEO Conference - March 13-16, 2011

           

Barbara Bradbury Inducted into CAM-X Hall of Fame

Congratulations go out to Barbara Bradbury of Answer Plus in Hamilton, Ontario, on her induction into the 2011 CAM-X Hall of Fame. This dynamic presentation took place during the gala banquet at CAM-X’s Annual Convention and Trade Show held recently at the Hyatt Regency Hotel in Montreal, Quebec.

Barbara Bradbury was unanimously nominated for this esteemed honor by the CAM-X board of directors in appreciation of the genuine passion she has shown for the association and the countless hours she has dedicated to mentoring others in the industry.

Barbara has been in the call center business for almost twenty-six years. Published in Connections Magazine, Contact Management, and Customer Service Newsletter, her background in sales and customer service and the enthusiasm she brings to everything she does has made her a much sought-after speaker at conventions and trade shows. She is always willing to share what she has learned in the trenches about managing people, running a profitable business, and providing a level of customer service that goes beyond the expectations of her clients.

The CAM-X Hall of Fame was established by the Canadian Call Management Association in 2001 in order to recognize dynamic individuals whose leadership has contributed to the evolution of the telephone answering service and call center industry. The Hall of Fame celebrates inductees for their accomplishments, their vision, and their leadership as well as for their tireless efforts to promote, support, and protect the TAS/call center industry.

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