Answer Midwest Named Business of the Month

The RiverBend Growth Association named Answer Midwest, Inc., of Alton, Illinois, its Small Business of the Month. The RiverBend Growth Association selects a small business to honor each month. Winners are selected based on a scoring system that awards points for number of years in business, number of employees, overcoming adversity, and community service.

Answer Midwest, Inc., is a 24/7 live operator call handling outsourcer for any size business need. The company provides improved customer service and response, emergency dispatching, order taking, and appointment and reservation scheduling, while generally improving productivity and effective call handling. Answer Midwest can gather, encrypt, and transmit data, messages, and any information required as well as serving as a level-one help desk. According to Gary Tedrick, president and CEO of Answer Midwest, after being in business sixty-four years and winning the ATSI Award of Excellence for Customer Service for the last ten consecutive years, their slogan is “Our Only Limitation Is Your Imagination.”

The RiverBend Growth Association is both the Chamber of Commerce and the Economic Development Organization for the communities of the Riverbend area, serving the following communities in southwestern Illinois: Alton, Bethalto, East Alton, Elsah, Foster Township, Godfrey, Grafton, Hartford, Roxana, South Roxana, Wood River, and Wood River Township. The mission of the Growth Association is to provide the leadership required to attract, promote, and support new and existing enterprise growth throughout the Riverbend community.

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