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TAS Trader article

NAEO Conference - March 13-16, 2011

           

CAM-X 2010 Award of Excellence Winners

For twenty-one years, CAM-X (The Canadian Call Management Association) has recognized call centers that have achieved and maintained excellence.  This achievement puts them among the top call centers worldwide.  The CAM-X Award of Excellence program is a "mystery caller" program that offers telephone answering services the opportunity to have agents evaluated by an independent panel of judges.  Multiyear winners are noted for their cumulative achievement of this recognition, a testament to their ongoing, consistent quality year after year.  The 2010 CAM-X Award of Excellence honorees are:

Twenty-One Years:

Christie and Walther Communications, Ottawa, ON

 

Eighteen Years:

Re: Messaging Solutions Inc., Abbotsford, BC  

 

Sixteen Years:

AnswerPlus, Hamilton, ON

 

Fifteen Years:

Teleconnect International, Wetaskiwin, AB

 

Fourteen Years:

Northern Communication Services Inc., Sudbury, ON

PDL Contact Centres, Calgary, AB

T.A.S. Communications, Belleville, ON

Tele-Page, Montreal, QC

 

Thirteen Years:

Select Call Centre Inc., Edmonton, AB

Answer Plus, Toronto, ON

Connections Call Center, Squamish, BC

 

Twelve Years:

Extend Communications Inc., Brantford, ON

 

Eleven Years:

Select Communications Inc., Grande Prairie, AB

Alliance Wireless Communications, Kingston, ON

 

Ten Years:

Intercon Messaging Inc., Drayton Valley, AB

 

Eight Years:

Encore TeleSolutions, Barrie, ON

Central Communications, Welland, ON

Select Call Centre Inc., Calgary, AB

Select Call Centre Inc., Red Deer, AB

 

Seven Years:

Telelink Call Centre, St. John's, NL

 

Six Years:

ACT Teleservices, Newington, CT

Extend Communications Inc., Cambridge, ON

Answer 365, Halifax, NS

Focus Telecommunications, Inc., Eldersburg, MD

Answer 1 Communications, Phoenix, AZ   

 

Five Years:

On Call Centre Inc., Ottawa, ON

Appletree Answering Service, Inc., Portland, ME

Appletree Answering Service, Inc., Wilmington, DE

The Legacy Connection, Tuscaloosa, AL

Scotia Business Centre Limited, Bridgewater, NS

Keener Communications Inc., Glen Allen, VA

All Call Communications Inc., Georgetown, ON

Directors’ Choice, St. John, NB

Direct Line TeleResponse, Berkeley, CA

TigerTel Richmond, Richmond, BC

TigerTel Oshawa, Oshawa, ON

Time Communications, White Bear Lake, MN

Answer Quick, Louisville, TN

 

Four Years:

Appletree Answering Service, Inc. - Ohio, Cincinnati, OH

Appletree Answering Service, Inc., Anaheim, CA

Appletree Answering Service, Inc. Pensacola, FL

JAM, Borehamwood

Billie Clarke's Answering Service, San Diego, CA

Anser Services, Green Bay, WI

 

Three Years:

Call Experts, Charleston, SC

TigerTel Vancouver, Vancouver, BC

Always On Call Answering Service, LLC, Concord, NH

Appletree Answering Service, Inc., Houma, LA

AnswerOne, Brooklyn, NY

Main Line TeleCommunications, Aston, PA

Professional Communication Services, Longview, WA

Dexcomm, Carencro, LA

Alert Communications, Ventura, CA

Keystone Answering Service, Allentown, PA

Business Connect, New Holland, PA

MedCom Professional Services Incorporated, Levittown, PA

 

Two Years:

Tel-Us Call Center, Beverly Hills, CA

Appletree Answering Service, Inc., St. Louis, MO

Central Communications Corp., Riverside, CA

 

One Year:

Concorde Communications, Los Angeles, CA

TigerTel London, London, ON

Ambs Call Center, Jackson, MI

NTC Telephone Answering Service, Mercerville, NJ

AnswerPLus Montreal, Montreal, QC

TAS PAGE Communications, Peterborough, ON

Answer Center America, Chicago, IL

Mid-State Communications, Manchester, TN

Appletree Answering Service, Inc., Kansas City, MO

Appletree Answering Service, Inc., Sacramento, CA

Appletree Answering Service, Inc., Boston, MA

TigerTel Nanaimo, Nanaimo, BC

A Better Connection Inc., Gilbert, AZ   

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